Patient and professional experience: two sides of the same coin?
Patient experience, pacient centered care, the evaluation of user´s satisfaction... are essential variables for the evaluation of the quality of care, but are they two sides of the same coin?. Does achieving patient satisfaction (face) require the sacrifice of the professional (cross)? Nowadays, there is a concept of the company's environment that is increasingly extending to more areas, including the [...]
Patients and doctors choose Compassion
HealthTap, a health technology company serving millions worldwide with its Health Operating System (HOPES™) powered by a network of 108,000 doctors and Artificial Intelligence, released a report that revealed that compassion is more important than cost to patients (and doctors) when ranking doctors. In a climate where cost and access are often cited as key priorities among healthcare consumers and providers, [...]
Music as therapy in the ICU
Reciently, the section What´s new in Intensive Care of Intensive Care Medicine journal has published Adjuvant therapies in critical care: music therapy. The authors reflect on the increasing introduction of music in the ICU, with the aim of reducing patient anxiety and pain. They explain the differences between patient-directed music interventions and music therapy, with different objectives and basically lies [...]
The Pause
The medical Pause is a practice implemented after the death of a patient. This practice offers closure to both the medical team and the patient. It is a means of transitioning and demarcating the brevity and importance of this moment. Through silence this shared event is able to be honored and marked by a multicultural medical staff. Silence allows individuals [...]
Psychiatric symptoms after acute respiratory distress syndrome
The article Psychiatric symptoms after acute respiratory distress syndrome: a 5-year longitudinal study, has been recently published in Intensive Care Medicine by the group of Johns Hopkins University School of Medicine. The authors had the purpose of characterizing the psychiatric symptoms presented by patients with acute respiratory distress syndrome (ARDS) over five-year follow-up, using the Anxiety and Depression scale Hospital scales (HADS) and [...]
Opening windows in the ICU
Daylight does not only have obvious time limits, also it does not reach confined spaces in hospitals. Our group is testing virtual ilumination solutions in dark boxes where natural light cannot be possible, to provide artificially illumination and views comparable to real windows and skylights. In the ICU of Clínica INDISA Universidad Andrés Bello in Santiago de Chile, with 80 [...]