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Patient and professional experience: two sides of the same coin?

2019-08-02T18:56:28+01:0013 February, 2018|

Patient experience, pacient centered care, the evaluation of user´s satisfaction... are essential variables for the evaluation of the quality of care, but are they two sides of the same coin?. Does achieving patient satisfaction (face) require the sacrifice of the professional (cross)? Nowadays, there is a concept of the company's environment that is increasingly extending to more areas, including the [...]

Patients and doctors choose Compassion

2019-08-02T18:56:30+01:008 February, 2018|

HealthTap, a health technology company serving millions worldwide with its Health Operating System (HOPES™) powered by a network of 108,000 doctors and Artificial Intelligence, released a report that revealed that compassion is more important than cost to patients (and doctors) when ranking doctors. In a climate where cost and access are often cited as key priorities among healthcare consumers and providers, [...]

Music as therapy in the ICU

2019-08-02T18:56:31+01:007 February, 2018|

Reciently, the section What´s new in Intensive Care of Intensive Care Medicine journal has published Adjuvant therapies in critical care: music therapy. The authors reflect on the increasing introduction of music in the ICU, with the aim of reducing patient anxiety and pain. They explain the differences between patient-directed music interventions and music therapy, with different objectives and basically lies [...]

The Pause

2019-08-02T18:56:31+01:006 February, 2018|

The medical Pause is a practice implemented after the death of a patient. This practice offers closure to both the medical team and the patient. It is a means of transitioning and demarcating the brevity and importance of this moment. Through silence this shared event is able to be honored and marked by a multicultural medical staff. Silence allows individuals [...]

Psychiatric symptoms after acute respiratory distress syndrome

2019-08-02T18:56:31+01:001 February, 2018|

The article Psychiatric symptoms after acute respiratory distress syndrome: a 5-year longitudinal study, has been recently published in Intensive Care Medicine  by the group of Johns Hopkins University School of Medicine. The authors had the purpose of characterizing the psychiatric symptoms presented by patients with acute respiratory distress syndrome (ARDS) over five-year follow-up, using the Anxiety and Depression scale Hospital scales (HADS) and [...]

Opening windows in the ICU

2019-08-02T18:56:32+01:0031 January, 2018|

Daylight does not only have obvious time limits, also it does not reach confined spaces in hospitals. Our group is testing virtual ilumination solutions in dark boxes where natural light cannot be possible, to provide artificially illumination and views comparable to real windows and skylights. In the ICU of Clínica INDISA Universidad Andrés Bello in Santiago de Chile, with 80 [...]

To care is human…What about caring the caregiver?

2018-02-20T10:15:23+01:0027 January, 2018|

New England Journal of Medicine has recently published the article To Care is Human- Collectively Confronting the Clinician- Burnout Crisis. This publication describes the alarming problem of burnout among health care providers. Burnout generates depression and an increase in the frequency of suicide among staff. Besides the negative impact on health professionals and their families, burnout generates an inefficient system, increasing [...]

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