We have a plan

WE HAVE A PLAN

Objectives

Humanizing intensive cares

Being a forum and meeting point for patients, relatives and professsionals.

Raising awareness of intensive care and getting it closer to the general public.

Fostering training in humanizing skills

Lines of investigation

Open Door ICU

Flexibility of visiting hours and adaptation to individual needs

Communication

Improvement of communication with patients / families and among professionals.

Improvement of information.

Patient well-being and satisfaction

Improve and guarantee the comfort of the patient, both in the physical, psychological, spiritual and environmental aspects.

Family Involvement

Family involvement in the care and presence in the procedures. Family satisfaction.

Taking care of the professionals

Prevention and management of burn-out syndrome

Prevention and management of post-ICU syndrome

Prevention and management of physical, psychological and social sequelae.

Infrastructure improvement

Architectural and structural improvements in ICU to facilitate humanized treatment.

Skills training

Resilience, teamwork, counseling, empathy, active listening, compassion.

Management of terminal situations

Adequacy of care at the end of the biography, limitation of life support, palliative care in intensive care, anticipated wills.

An instance of the fruits of our work is the Humanization Plan for the Intensive Care of the Autonomous Community of Madrid.

It is an excellent tool for any unit that wants to carry out this transformation. The plan has been downloaded more than 15,000 times, from more than 20 countries.

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